Platinum
(Full Maintenance) Contract

This contract includes everything listed in the Gold Maintenance contract as well as the following.
Including calls that are made during business hours, weekends, and holidays (except calls due to vandalism or misuse) State government requirements requested by the State of Florida Elevator bureau including the witnessing hydraulic pressure test. Contract also includes repair or replace light bulbs, emergency light units, and batteries.


Gold
(Full Maintenance) Contract

Includes monthly maintenance. This agreement includes maintenance mentioned in the Silver Maintenance contract as well as maintains the entire elevator equipment. We will regularly examine, adjust, lubricate (as required) the following equipment:
Pump Motor, hatch switches, hydraulic pump, bearings, packing glands, all valves, thrusts, rotating elements, all resistance tubes, leveling units, all controller parts, contacts and magnet frames, indicator lamps and fuses, brushes, windings, and coils.

We also agree to maintain proper quantity of hydraulic fluid, to keep the guide rails properly lubricated at all times, periodically examine all safety devices, to furnish the proper lubricants, and maintain all accessory equipment. This contract also includes FREE 24/7 answering service for emergency elevator calls.


Silver
(Oil & Grease) Maintenance

Includes monthly preventative maintenance. This agreement includes lubing and cleaning basic elevator equipment including machine, motor and controller, elevator pit, and the cleaning the machine room floor. Includes lubrication of the bearing and guides, and making minor adjustments along with furnishing oil, grease, rope preservatives and materials necessary to lubricate the equipment. This contract includes FREE 24/7 answering service for emergency elevator calls.


Item

Regular

Master

Easy to read contract

X

X

Price discounts for extended contract terms

X

X

Choice of contract term (one to five years)

X

X

Preventative maintenance visits - GUARANTEED

X

X

Cleaners and lubricants

X

X

Replacement parts

EXTRA

X

Safety tests

EXTRA

(NOTE A)

Repairs during regular hours

EXTRA

X

Repairs during overtime hours

EXTRA

(NOTE B)

Prompt response time

X

X

Telephone monitoring

X

X

Lost item retrieval

EXTRA

X

Time ticket documenting each visit

X

X

Maintenance chart documenting each visit

X

X

90 day money back guarantee

X

X

Regular Maintenance:

Includes cleaners, lubricants and scheduled maintenance performed on a monthly, bi-monthly, or quarterly basis. All repairs and parts are at additional cost.

Master Maintenance:

Includes cleaners, lubricants and scheduled maintenance performed on a monthly, bi-monthly, or quarterly basis. In addition, most repairs and parts are at no additional cost.