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Platinum
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Gold
Includes
monthly maintenance. This agreement includes maintenance mentioned in
the Silver Maintenance contract as well as maintains the entire elevator
equipment. We will regularly examine, adjust, lubricate (as required)
the following equipment: We also agree to maintain proper quantity of hydraulic fluid, to keep the guide rails properly lubricated at all times, periodically examine all safety devices, to furnish the proper lubricants, and maintain all accessory equipment. This contract also includes FREE 24/7 answering service for emergency elevator calls. |
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Silver
Includes monthly preventative maintenance. This agreement includes lubing and cleaning basic elevator equipment including machine, motor and controller, elevator pit, and the cleaning the machine room floor. Includes lubrication of the bearing and guides, and making minor adjustments along with furnishing oil, grease, rope preservatives and materials necessary to lubricate the equipment. This contract includes FREE 24/7 answering service for emergency elevator calls. |
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Regular |
Master |
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Easy to read contract |
X |
X |
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Price discounts for extended contract terms |
X |
X |
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Choice of contract term (one to five years) |
X |
X |
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Preventative maintenance visits - GUARANTEED |
X |
X |
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Cleaners and lubricants |
X |
X |
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Replacement parts |
EXTRA |
X |
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Safety tests |
EXTRA |
|
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Repairs during regular hours |
EXTRA |
X |
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Repairs during overtime hours |
EXTRA |
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Prompt response time |
X |
X |
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Telephone monitoring |
X |
X |
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Lost item retrieval |
EXTRA |
X |
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Time ticket documenting each visit |
X |
X |
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Maintenance chart documenting each visit |
X |
X |
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90 day money back guarantee |
X |
X |
Regular Maintenance:
Includes cleaners, lubricants and scheduled maintenance performed on a monthly, bi-monthly, or quarterly basis. All repairs and parts are at additional cost.
Master Maintenance:
Includes cleaners, lubricants and scheduled maintenance performed on a monthly, bi-monthly, or quarterly basis. In addition, most repairs and parts are at no additional cost.